Hotel Front Desk Attendant

Hotel Front Desk Attendant Sonesta Select Boca Raton Town Center Boca Raton, FL Job Details $15.50 - $16.00 an hour 1 day ago Benefits Flexible schedule Qualifications Guest reservation booking Hotel and accommodations payment processing Cash amount verification Proactive hotel and accommodations guest assistance Operator switchboards Microsoft Outlook Sales transaction processing Financial transaction processing Spreadsheets Greeting customers Answering guest questions Accounting Telephone systems Balancing end-of-day transactions Entry level Office phone management Full Job Description We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation:

$15.50 - $16 hourly

Responsibilities:

Operate hotel switchboard, take calls and provide information and transfer calls Take reservations over the telephone, through emails and in person, including groups Handle guest check-ins, check-outs, and payment processing with accuracy. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process

Qualifications:

Availability to work flexible schedules, including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service skills with a guest-focused approach. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.