Front Desk Agent

Front Desk Agent Wingate by Wyndham Miami Airport

• 3.3 Doral, FL Job Details Part-time | Full-time $15
• $20 an hour 11 hours ago Benefits Paid time off Flexible schedule Qualifications Computer operation Multilingual Night audit Writing skills Attention to detail Full Job Description Front Desk Agent 7am-3pm (Morning Shift) Pay rate:$15 per hour 3pm-11pm (Evening Shift) Pay rate: $15 per hour
• Required 1 night audit shift 11PM-7AM.

Pay rate:

$20 per hour

Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and room assignments
• Process payments and maintain accurate records of transactions
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required

Skills:

• Excellent customer service skills with a friendly and approachable demeanor
• Bilingual/multilingual skills are a plus
• Knowledge of hospitality industry practices and standards
• Strong communication skills, both verbal and written
• Proficient in phone etiquette and handling phone systems
• Ability to handle difficult situations with patience and professionalism
• Attention to detail and ability to multitask in a fast-paced environment
• Basic computer skills for data entry and reservation systems If you have a passion for providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.
• Please note that this position may require working evening, overnight, weekend, and holiday shifts.

Opera Cloud Experience preferred

Job Types:

Part-time, Full-time Pay:

$15.00

• $20.

00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person