Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Guest Service Agent

Job

Hampton Inn & Suites Orlando-South Lake Buena Vista

Kissimmee, FL (In Person)

$31,720 Salary, Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 7/22/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
25
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Schedule:
7:00 AM - 3:00 PM or 3:00 PM - 11:00 PM The Guest Service Agent is responsible for delivering outstanding hospitality and ensuring every guest enjoys a seamless experience from arrival to departure. This role includes managing check-ins and check-outs, processing reservations and payments, and addressing guest inquiries or concerns with professionalism and care, all in accordance with Hampton Inn and Hilton brand standards.
Essential Duties and Responsibilities:
Welcome and assist guests during check-in, check-out, and throughout their stay. Handle reservations, room assignments, and special requests efficiently. Provide accurate information regarding hotel amenities, local attractions, and services. Resolve guest concerns promptly and professionally to ensure satisfaction. Process payments, maintain accurate records, and balance cash drawers. Communicate effectively with housekeeping and maintenance to fulfill guest needs. Maintain a professional appearance and uphold Hilton brand service standards.
Qualifications:
Excellent communication and customer service skills. Strong attention to detail and ability to multitask in a fast-paced environment. Professional, friendly, and team-oriented demeanor. Basic computer and administrative skills; hotel system experience preferred. Prior hospitality or front desk experience is a plus.
Job Types:
Full-time, Part-time Pay:
$15.25 per hour
Work Location:
In person