Job Title:
Front Desk Agent Overview:
Join our team as a Front Desk Agent, where you will be the first point of contact for our guests, providing exceptional hospitality and customer service. If you have a passion for guest relations, hotel management, and creating memorable experiences, we invite you to apply for this exciting opportunity.
Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with check-out procedures efficiently
- Maintain a clean and organized front desk area
- Operate phone systems and manage reservations effectively
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Skills:
- Excellent phone etiquette and communication skills
- Strong hospitality background with a focus on guest services
- Knowledge of hotel management practices
- Exceptional customer service skills
- Familiarity with night audit procedures
- Proficiency in using phone systems and hospitality software
- Ability to multitask and work in a fast-paced environment Join our team as a Front Desk Agent and be part of a welcoming and supportive work environment.
We offer competitive compensation, opportunities for career advancement, and a chance to be an integral part of our guests' experiences. If you are ready to showcase your hospitality skills and make a difference in our guests' stay, apply now!
Job Type:
Full-time Pay:
$15.00
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Experience:
Hotel experience: 1 year (Preferred) Ability to
Commute:
Lake Mary, FL 32746 (Required) Ability to
Relocate:
Lake Mary, FL 32746: Relocate before starting work (Required)
Work Location:
In person