Front Desk Agent

GUEST SERVICE AGENT

At Legacy Vacation Resorts/ andCo Hospitality, we're all about turning vacations into stories worth telling. Ever had a trip so good you considered staying forever? We get that a lot. And we're looking for someone awesome to join our Florida-based corporate team to help make those moments happen across our resort properties in Florida, Nevada, Colorado, and New Jersey. From beachside hangs to mountain escapes, you'll help us make every experience memorable from behind the scenes. As a Guest Service Agent at andCo Hospitality, you're the vibe-setter and first impression extraordinaire. Youre not just checking people in youre welcoming them into our world of laidback luxury. From smoothing out travel day chaos to dropping local recs like a pro, you make guests feel like they belong. With every smile, key card, and insider tip, youll be the reason they come back (and brag about us to their friends).

All while living our values:

sustainably-minded, wildly inclusive, and effortlessly cool.

Here's What You'll Be Up To:

Mastering the art of the warm welcomecheck-ins, check-outs, and everything in between.

Serving up next-level guest experiences with genuine charm and solutions that wow.

Dropping local knowledge like a prothink must-see spots, hidden gems, and cant-miss events.

Owning the phones with top-tier etiquette (yes, theres a script, but you make it sound effortless).Navigating our resort software like a digital conciergeposting transactions, updating statuses, and keeping things tight.

Keeping tabs on guest accountsbecause numbers matter, and accuracy is sexy.

Partnering with housekeeping to ensure rooms are ready, spotless, and guest-approved.

Staying cash confidenthandling credit cards, cash-outs, and reconciliations like the rockstar you are.

Curating a lobby that looks good, feels good, and stays guest-ready.

Jumping into side quests and extra projectsbecause thats how magic happens here.

You're Great Because:

Youre naturally guest-obsessedhospitality isnt just your job, its your vibe.

Youve got a high school diploma or equivalent (bonus points for hospitality experience).You bring previous customer service know-how, ideally from hotels, restaurants, or anywhere people and personalities collide.

Youre tech-savvyMicrosoft Office and resort software? Easy.

You know how to stay cool under pressure, even when lines grow and phones ring off the hook.

Your communication game is strongclear, friendly, and oh-so-professional.

Youre flexibleweekends, holidays, mornings, or nights, you get the industry hustle.

You thrive in diverse spaces, welcoming all guests and teammates with care and authenticity.

Youre organized, self-motivated, and ready to juggle it all without dropping the ball. Ready to Level Up Hospitality? If creating standout guest experiences is your thingand you love a place thats equal parts laidback luxe and sustainability-obsessedwe see you. Join us at andCo Hospitality where your personality shines, your skills grow, and every day is anything but ordinary. Apply now. Lets make hospitality bettertogether.