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Hotel Front Desk / Full Time - 2 different locations
Job
Maid For That...,LLC
Pompano Beach, FL (In Person)
$36,400 Salary, Part-Time
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Job Description
Ensure Outstanding customer care at all times. Maintains a friendly, cheerful, and courteous demeanor at all times. Courteously and accurately answers inquiries from potential guests and accepts timeshare reservations. Responds to telephone and in-person inquiries regarding reservations, information, and guest concerns. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc. Operates excel, word, Cross Check all billing instructions are correctly updated Supervise the operations of the front desk, housekeeping and maintenance to ensure an optimal level of service and hospitality is provided to the guests. Performs other duties as assigned, requested, or deemed necessary by management. Ensures safety by following guest check-in and security procedures and reporting suspicious activity to the property manager