Night Front Desk Clerk (Live-In Position) - West Palm Beach

Job Description Help for Job Description. Opens a new window. The Night Manager will be responsible for overseeing evening operations, ensuring guest satisfaction, and maintaining a safe, clean, and welcoming environment.

Responsibilities:

Provide customer service to guests and handle inquiries professionally Manage check-ins, reservations, and phone communications with proper etiquette Address and resolve guest concerns or conflicts in a professional manner Monitor property during overnight hours to ensure safety and smooth operations Maintain a clean, organized, and professional appearance of both self and property

Qualifications:

Interpersonal and customer service skills Proven ability to resolve conflicts professionally and efficiently Phone and communication skills Dependable, responsible, and able to work independently Candidates seeking to supplement income (such as retirees or individuals receiving Social Security) are encouraged to apply High School education required 1 year minimum experience required Background Check required

Required Skills:

Ability to fluently speak English in order to perform responsibilities required 20+ wpm typing skills required Customer service and interpersonal communication skills Conflict resolution and problem-solving abilities Professional phone etiquette and verbal communication Ability to work independently and make sound decisions Organizational and multitasking skills Attention to detail and cleanliness standards Basic computer skills (reservations, email, and record-keeping) Time management and reliability