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Front Desk Agent
Job
Hampton Inn & Suites Ruskin
Ruskin, FL (In Person)
$30,556 Salary, Part-Time
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Job Description
About us We are a brand new 85 room hotel is located off
I-75, 15
minutes from downtown Ruskin, home to great local restaurants and shopping. Nearby Sun City Recreation Center, we're the ideal place to stay for guest visitning the area. Catch a movie at the local drive-in theater or spend a day fishing.Front Desk Agent Duties:
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries
- Assist guests with check-out process and handle payment transactions
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns in a timely and efficient manner
- Perform night audit duties, including reconciling accounts and preparing reports
- Maintain cleanliness and organization of the front desk area
Requirements:
- Previous experience in a hotel or hospitality setting is preferred
- Familiarity with phone systems and basic computer skills
- Strong customer service skills with the ability to handle difficult situations diplomatically
- Multilingual skills are a plus
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management principles
- Weekend availability At our hotel, we value our employees and offer competitive benefits such as:
- Employee discounts on hotel stays
- Opportunities for career advancement within the hospitality industry If you have a passion for providing exceptional guest service and enjoy working in a easy paced environment, we would love to hear from you.
Job Type:
Part-time Pay:
$14.00- $15.