Front Desk Agent

Benefits/Perks Career Advancement Opportunities Competitive Compensation Job Summary About the

Role:

We are seeking a friendly, organized, and detail-oriented Front Desk / Reservationist to join our team at the Hideaway Sands Resort. As the first point of contact for our guests, you'll play a key role in ensuring a smooth and welcoming experience from reservation through checkout. If you enjoy working in a dynamic hospitality environment and have excellent communication and administrative skills, we'd love to hear from you!

Key Responsibilities:

Greet and assist guests via phone, email, or in person with professionalism and courtesy Provide information about resort services, availability, and local attractions Handle reservation requests, changes, and cancellations accurately using our reservation system Perform data entry, retrieve information, and maintain organized records and files Coordinate with housekeeping and maintenance staff to ensure all units are clean, tidy, and fully operational for arriving guests Sort and distribute incoming mail and deliveries Maintain office organization and assist with clerical tasks as needed Ensure guests are informed about and comply with resort policies Perform additional duties as assigned

What We're Looking For:

Strong communication skills with a clear professional speaking manner Knowledge of standard office procedures, etiquette, and basic computer functions Accurate typing and data entry skills Ability to multitask, stay organized, and adapt in dynamic environment Excellent attention to detail and ability to handle routine math calculations Polite and patient customer service demeanor, especially under pressure Ability to follow written and verbal instructions Previous front desk, administrative, or hospitality experience preferred

Apply Now:

If you're passionate about hospitality and enjoy helping others while working in a friendly and supportive environment, we invite you to apply today!