Front Desk Agent

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity Anticipate guests' needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests What are the requirements for this position? You love working with people and will go above and beyond for each guests' needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. About OTO OTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S.

with brand partners:

Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team! OTO provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position:

Front Desk Associate Department:

Property Hourly Position Reports to:

Front Office Manager Job Type:

Full-time Experience:

Customer service: 1 year (Preferred)

Work Location:

One location

Job Type:

Full-time Salary:

$15.00 - $16.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Schedule:

8 hour shift Evening shift Holidays Night shift Weekends Availability Work setting:

In-person Work Location:

In person

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Life insurance Paid time off Vision insurance Ability to

Relocate:

Saint Petersburg, FL 33701: Relocate before starting work (Required)

Work Location:

In person