Hotel Front Desk Agent/Night Audit - Homewood Suites Sarasota

H omewood Suites by Hilton - 305 N. Cattlemen Rd, Sarasota/Lakewood Ranch, FL We have a Full Time opportunity for a Guest Service Representative/Night Audit at our front desk. The ideal candidate must be able to work a flexible schedule:

Schedule:

2 Overnight Night Audit Shift (Sunday and Monday) 11pm to 7am $17.75 per hour Flexible Afternoon and Mid-Day Shifts $16.75 per hour

JOB RESPONSIBILITIES

Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest Customer Service experience, in a hotel setting preferred. Hilton experience is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred

Previous Experience:

- Customer Service, Hotel Front Desk with Hilton brand knowledge preferred. - Flexibility to work different shifts including weekends and holidays.

Our Benefits :

Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay:

$16.75 - $17.75 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance

Work Location:

In person