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Job Description
Welcome to the Heart of Tampa's Vibrancy Step into a world where history meets modernity at the Hilton Garden Inn Tampa Ybor Historic District. Here, every day is infused with the unique pulse of Ybor City, a neighborhood famed for its rich Cuban heritage and bustling nightlife. Imagine working steps away from some of the best Latin eateries, craft breweries, and live entertainment Florida has to offer! Join a Team That Feels Like Family At Hilton Garden Inn Tampa Ybor Historic District, our team isn't just a group of employees; we're a family. Together, we craft memorable experiences for our guests who come from all around the world to explore the charm of Tampa. Our close-knit atmosphere is perfect for those who thrive in a collaborative and supportive environment. More Than Just a Job What makes working with us different? It's the satisfaction of knowing you play a vital role in creating unforgettable moments. As a key member of our front office team, you'll be the face of our hotel—welcoming guests with a smile, helping them navigate their stay, and ensuring they leave with a desire to return. What Will You Do? Greet and register guests with a professional and courteous demeanor. Manage the guest check-in and check-out experience effortlessly. Provide knowledgeable insights about our hotel's amenities and Ybor City's attractions. Resolve guest issues with empathy and efficiency, ensuring their satisfaction. Maintain strong communication with other teams to enhance guest experiences. Participate actively in training and embrace opportunities to grow and learn. Why You? Do you have a passion for service? Are you a people person who loves making others smile? If you're ready to jump into a fast-paced environment where no two days are the same, we're looking for you! Your Skills and Experiences Excellent communication skills in both verbal and written English. Previous customer service experience is preferred. Ability to maintain professionalism and a calm demeanor at all times. Efficiency in handling cash and understanding basic accounting principles. Capability to juggle multiple tasks in a dynamic environment. Perks of Joining Us Working with us means you'll enjoy competitive benefits, a great work-life balance, and opportunities to grow both personally and professionally. Plus, you get to work in one of Tampa's most iconic neighborhoods, soaking in the culture and vibrancy of Ybor City every day! Are You Ready? If you're excited to bring your enthusiasm for hospitality to a place teeming with history and excitement, it's time to start your journey with Hilton Garden Inn Tampa Ybor Historic District. Let's make history together!