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Front Desk Associate
Job
Clarion Pointe Hotel
Tampa, FL (In Person)
Full-Time
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Job Description
Front Desk Associate Clarion Pointe Hotel
- 2.2 Tampa, FL Job Details Full-time $14 an hour 1 day ago Qualifications Bilingual Hospitality Phone communication Customer service Organizational skills Front desk Telephone systems Guest services Office phone management Hospitality management Full Job Description
Overview:
- We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. This position offers the opportunity to work in a dynamic environment within the hotel industry.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with inquiries and provide information about hotel services
- Handle guest requests promptly and efficiently
- Process reservations and cancellations accurately
- Maintain a clean and organized front desk area
Requirements:
- Choice Advantage is a plus! Experience in a front desk or guest service role is preferred. Excellent communication and interpersonal skills
- Proficiency in using phone systems and office equipment
- Strong organizational skills with attention to detail
- Ability to work in a fast-paced environment while maintaining professionalism
- Bilingual proficiency is a plus
- Knowledge of hospitality management practices
- Familiarity with night audit procedures is advantageous Joining our team as a Front Desk Agent offers an exciting opportunity to be part of a vibrant hospitality environment.