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Part Time Second Shift 3pm-11pm Front Desk Agent
Job
Holiday Inn Express and Suites
Tavares, FL (In Person)
$30,680 Salary, Part-Time
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Job Description
- Job Overview
WEEKEND ONLY
- As a Front Desk Agent , you will be the first point of contact for guests at our hotel. Your role is crucial in creating a positive guest experience from check-in to check-out.
- Duties
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and provide accurate information to guests
- Assist guests with inquiries and resolve any issues promptly
- Process reservations and cancellations using the hotel's booking system
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Requirements
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in phone etiquette and communication
- Knowledge of hospitality management practices
- Previous experience in a hotel or hospitality setting is preferred
- Familiarity with front desk operations and phone systems
Job Type:
Full-time Pay:
$14.50- $15.