Front Desk Associate

Job Summary Overview-AVAILABLE

TO WORK WEEKENDS AND HOLIDAYS

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service. Your energy and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your communication skills expertise while supporting daily business functions in a fast-paced environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems, directing calls efficiently and professionally while providing accurate information. Handle check in and check out providing guest necessary information about their stay. Conduct night audits as required, ensuring all financial transactions are accurately recorded. Collaborate with other departments to enhance the overall guest experience, including housekeeping and maintenance teams. Provide customer support by addressing inquiries via phone or email with excellent phone etiquette and professionalism. Skills Strong background in hospitality management or hotel experience is preferred. Excellent customer service skills with a focus on guest relations. Bilingual or multilingual abilities are highly desirable to cater to diverse clientele. Proficient in phone etiquette and capable of managing multi-line phone systems effectively. Familiarity with front desk operations, including check-in/check-out procedures and night audit processes. Ability to work well under pressure while maintaining attention to detail. Strong interpersonal skills to foster positive relationships with guests and team members alike. Join our team as a Front Desk Agent where your contributions will be valued, and your commitment to exceptional service will shine!

Pay:

$14.50 - $15.00 per hour

Benefits:

Paid time off

Work Location:

In person