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Front Desk Team - Alpharetta
Job
Borrelli's Salon
Alpharetta, GA (In Person)
$34,320 Salary, Full-Time
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Job Description
Borrelli's Salon in downtown Alpharetta is seeking a professional front desk receptionist to add to our team. This role includes maintaining schedules for many stylists while providing customer service over the phone and in person. The hours of this role are set hours each day and include a morning shift of 8am- 2:30pm or an evening shift 2:30-close Tuesday-Friday and every other Saturday 8am- 4:30pm. Responsibilities Include Greet guests warmly upon arrival, providing a friendly and professional first impression. Manage multi-line phone systems with excellent phone etiquette, addressing inquiries promptly and courteously. Handle guest check-ins and check-outs efficiently, ensuring accurate record-keeping and smooth transitions. Maintain guest relations by resolving issues promptly and professionally, always aiming for guest satisfaction. Strong customer service skills with a passion for delivering exceptional guest experiences.