Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Hotel Front Desk Clerk
Job
Candlewood Suites Augusta
Augusta, GA (In Person)
$29,640 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
25
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Hotel Front Desk Clerk Candlewood Suites Augusta Augusta, GA Job Details Full-time $14.00 - $14.50 an hour 7 hours ago Benefits Employee discount Qualifications Resort Multilingual Phone communication Night audit Greeting customers Hotel and accommodations guest check-in Hotel and accommodations guest check-out Attention to detail Multi-line phone systems Hotel and accommodations guest complaints handling Client interaction via phone calls Full Job Description Job Summary Join our dynamic hospitality team as a Hotel Front Desk Clerk, where you will be the welcoming face of our hotel, ensuring guests have an exceptional experience from check-in to check-out. This energetic role involves managing guest relations, handling reservations, and providing top-tier customer service. Your enthusiasm and professionalism will set the tone for our guests' stay, creating a warm and inviting atmosphere that encourages repeat visits. If you thrive in a fast-paced environment and have a passion for hospitality, this is your opportunity to shine! Duties Greet guests warmly upon arrival, providing a friendly and professional check-in experience. Manage guest reservations efficiently using multi-line phone systems and hotel management software. Handle guest inquiries, requests, and complaints with patience and proactive solutions to ensure satisfaction. Assist with night audit procedures, balancing accounts and preparing reports to maintain accurate financial records. Provide information about hotel amenities, local attractions, and services to enhance guest experiences. Maintain excellent phone etiquette when communicating with guests and vendors via multi-line phone systems. Support guest relations by addressing special requests and ensuring all guests feel valued and cared for. Requirements Proven experience in hospitality management or front desk roles within hotels or resorts. Bilingual or multilingual skills to effectively communicate with diverse guests from around the world. Strong customer service skills with a friendly, approachable demeanor. Knowledge of hotel management systems and night audit procedures is preferred. Excellent communication skills, including phone etiquette and handling multi-line phone systems confidently. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Previous hotel experience focusing on guest services, hospitality management, or resort operations is highly desirable. Join us in delivering memorable guest experiences through exceptional service! We are committed to fostering a vibrant work environment where your enthusiasm makes a difference every day.