Hotel Front Desk Clerk

Courtyard by Marriott Atlanta Covington is seeking an experienced Front Desk Clerk Competitive pay rate, employee discounts, and more. Responsibilities Greet guests and check them in and out of the hotel Answer phone calls and respond to emails and guest inquiries promptly and professionally Assist guests with making reservations, arranging transportation, and providing recommendations for local attractions and dining Process payments and handle cash and credit card transactions accurately and securely Maintain accurate records of guest interactions, reservations, and payments in the hotel management system Ensure compliance with hotel policies and procedures, including safety and security protocols Work collaboratively with other hotel staff to ensure a seamless guest experience Perform other duties as assigned by the Assistant General Manager or General Manager Job Requirements High school diploma or equivalent required; some college coursework in hospitality management or a related field preferred Previous experience in hotel front desk operations or customer service preferred Excellent communication and customer service skills Strong attention to detail and ability to multitask effectively Strong problem-solving and decision-making abilities Ability to work well under pressure and in a fast-paced environment Flexibility to work weekends and holidays as needed Knowledge of hotel industry best practices and trends Proficiency in Microsoft Office and hotel management software preferred

Benefits:

Competitive salary Opportunities for career advancement within the company To apply, please submit your resume detailing your qualifications and experience in hotel front desk operations or customer service. We look forward to hearing from you!

Pay:

$14.50 - $15.50 per hour

Benefits:

Employee discount Paid time off Ability to

Commute:

Covington, GA 30014 (Required) Ability to

Relocate:

Covington, GA 30014: Relocate before starting work (Required)

Work Location:

In person