Guest Service Associate (All-rounder)

Guest Service Associate (All-rounder) 4.1 4.1 out of 5 stars

Benefits:

Employee discounts Free uniforms Job Summary Are you high-energy, reliable, and ready to be the face of fun in Douglasville? Thunderzone is seeking a Guest Service Associate who thrives in a fast-paced environment. This isn't just a cashier job—you are the \"Conductor of Fun.\" Whether you are checking in a bowling lane, briefing a squad for a 2-story laser tag battle, or fueling up guests at the counter, you are the key to a great guest experience.

Responsibilities The First Impression:

Greet every guest with a smile and assist them in navigating our 28 lanes, arcade, and laser tag arena.

Transaction Mastery:

Accurately operate the Point of Sale (POS) system, process payments, and provide receipts.

Product Expertise:

Stay up-to-date on our current specials (like our Friday Unlimited Bowling/Laser Tag bundles) to help guests get the best value.

Cross-Training:

Be willing to jump in where needed—from the Front Counter to the Game Room or Laser Tag briefing room. Keep it

Sharp:

Maintain a clean, organized, and inviting environment during your shift.

Qualifications Age:

Must be at least 16-18 years of age.

Communication:

Ability to read, count, write, and communicate clearly with guests and teammates.

Tech-Savvy:

Ability to quickly and accurately learn our register and scoring systems.

Team Player:

A positive \"can-do\" attitude and a willingness to work well with others.

Physicality:

Ability to remain on your feet for extended periods in a high-energy environment. Availability & Requirements (Mandatory) We are a \"Peak-Time\" business. To be considered, you must meet the following availability:

Late Nights:

Willingness to work until 11:00 PM (Sun-Thurs) and until 1:00 AM (Fri-Sat) .

Holidays:

Availability to work all major holidays (we are open when the fun is happening!).

Flexibility:

Openness to a rotating schedule including weekends and opening shifts.

Benefits & Perks Competitive Wages:

Get paid to work in the most exciting environment in town.

Career Growth:

Opportunities to move into lead or management roles.

Fun Atmosphere:

A high-energy workplace where no two days are the same.

Employee Discounts:

• FREE Bowling (including shoe rental). FREE Laser Tag sessions. Discounts on food and non-alcoholic beverages.

Ongoing Training:

We'll give you the tools you need to succeed in the hospitality industry.