Front Desk Agent 7a-3p and 3p-11p

Front Desk Agent 7a-3p and 3p-11p Courtyard by Marriott Suwanee GA Suwanee, GA Job Details Part-time 8 hours ago Qualifications Customer communication Resort Greeting customers Customer inquiry handling Motel experience

Full Job Description Guest Registration and Check-In/Check-Out:

Welcoming guests, verifying reservations, issuing room keys, and processing payments efficiently.

Reservation Management:

Handling room bookings, cancellations, and modifications while providing accurate information about room types, rates, and hotel amenities.

Customer Service:

Responding to guest inquiries, requests, and complaints promptly, ensuring a positive and memorable stay. Coordination with

Other Departments:

Communicating with housekeeping, maintenance, and other hotel departments to meet guest needs and maintain smooth operations.

Administrative Tasks:

Answering phone calls, managing emails, maintaining records, and handling billing discrepancies.

Work Location:

In person