Front Desk Agent

Hello, We are looking for a motivated 1st shift 7am to 3pm front desk associate. The job consist of folding laundry and checking in guest. The hotel is open 24/7 so weekends are required to work. Our focus is on being punctual and being able to work with others. Please call 563 382 9646 and or email cx_deco@countryinnamericas.com to set up your interview. Thank you,

Job Types:

Full-time, Part-time Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience at all times. Your energetic approach and excellent organizational skills will help create a positive environment that reflects our commitment to outstanding customer service. This paid position offers an exciting opportunity to develop your office management and administrative skills in a fast-paced setting. Duties Greet visitors promptly and professionally, providing exceptional customer support and assistance Manage multi-line phone systems with courteous phone etiquette, directing calls efficiently to the appropriate departments or personnel Handle data entry, filing, and document proofreading to maintain accurate records and ensure clarity in all communications Utilize Microsoft Office Suite, Google Workspace, and other computer skills to prepare reports, correspondence, and scheduling documents Support office management tasks such as calendar management, appointment scheduling, and organizing meetings Maintain a clean and organized front desk area while managing incoming mail, packages, and supplies Assist with bookkeeping tasks using QuickBooks or similar software to support financial recordkeeping Experience Proven office experience or clerical experience demonstrating strong organizational and administrative skills Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools Prior experience managing multi-line phone systems and practicing professional phone etiquette Bilingual abilities are highly desirable to serve diverse client needs effectively Experience in customer service roles that require active listening, problem-solving, and effective communication Familiarity with office management tasks such as filing, proofreading documents, calendar management, and personal assistant duties is preferred Strong time management skills with the ability to prioritize tasks efficiently in a busy environment Join us as a Front Desk Agent where your enthusiasm for helping others will shine! Bring your organizational talents and computer skills to create a welcoming atmosphere that leaves lasting positive impressions. This is your chance to grow professionally while making a meaningful impact every day!

Pay:

$18.00 - $19.00 per hour

Work Location:

In person