Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
On site (Front Desk Attendant) -Suburban Hotel Waterloo
Job
Open Door Hospitality
Waterloo, IA (In Person)
$23,920 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
-Free onsite living Job Summary We are seeking a dynamic and friendly On-site Front Desk Attendant to join our welcoming team at a vibrant suburban resort. This role is the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. The ideal candidate will be energetic, detail-oriented, and passionate about hospitality management. Bilingual skills are highly valued to assist a diverse guest population. If you thrive in a fast-paced environment and enjoy creating memorable guest experiences, this opportunity is perfect for you! All positions are paid, emphasizing the importance of valuing your contribution from day one. Duties Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently Manage multi-line phone systems, answer inquiries, and direct calls professionally using proper phone etiquette Provide information about hotel amenities, local attractions, and guest services to enhance guest experience Handle guest requests promptly, including room changes, special accommodations, or concierge services Maintain accurate records of guest information, reservations, and billing details Collaborate with housekeeping and maintenance teams to ensure guest rooms and common areas meet high standards of cleanliness and comfort Support night audit procedures by reconciling daily transactions and preparing reports as needed Requirements Proven experience in hotel management or front desk operations within a hospitality environment Strong customer service skills with the ability to handle diverse guest needs effectively Bilingual or multilingual abilities to communicate with international guests confidently Knowledge of hotel management systems and multi-line phone systems is preferred Excellent communication skills with professional phone etiquette Ability to stay energetic, organized, and attentive during busy periods, including night shifts if required Previous experience in guest relations or resort environments is a plus Join us in delivering outstanding hospitality experiences! We value energetic individuals who are passionate about creating welcoming atmospheres for our guests. This role offers an exciting opportunity to develop your hospitality management skills while working in a lively resort setting. All roles are compensated fairly from the start—your enthusiasm and dedication will make a real difference!