Front Desk Agent

Benefits:

Free uniforms Paid time off Training & development IHG® Hotel At IHG Hotels & Resorts, we create unforgettable guest experiences by delivering True Hospitality for Good —every guest, every stay, every shift. We are currently seeking a reliable and detail-oriented Front Desk Agent to join our Front Office team. This role is essential to ensuring smooth overnight operations, exceptional guest service, and accurate financial reporting while maintaining a safe and welcoming environment for our guests. Your Day-to-Night Responsibilities Provide warm, professional guest service during overnight hours Perform nightly audit procedures and balance daily financial transactions Accurately close out the business day in the hotel PMS system Process guest check-ins and check-outs Handle guest inquiries, requests, and concerns with professionalism and care Prepare daily financial and operational reports Maintain front desk security and safety during overnight hours Communicate effectively with morning staff and management to ensure seamless transitions What We're Looking For Previous hotel front desk or night audit experience preferred Strong attention to detail and accuracy Basic accounting or cash-handling experience a plus Ability to work independently and remain calm under pressure Excellent customer service and communication skills Reliability, punctuality, and professionalism Comfort working overnight shifts and flexible scheduling What We Offer Competitive hourly pay based on experience IHG employee travel and hotel discount program Supportive team environment Opportunities for growth within Front Office and hotel operations Schedule Full time and part time positions available.

shifts available:

7am - 3pm, 3pm-11pm, 11p-7am Flexible scheduling based on business needs We are proud to be part of IHG Hotels & Resorts , where we celebrate diversity, foster inclusion, and are committed to building a workplace where everyone belongs. This hotel is an Equal Opportunity Employer .