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Front Desk Agent
Job
La Quinta Inn & Suites
Moscow, ID (In Person)
$33,280 Salary, Part-Time
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Job Description
About us La Quinta Inn & Suites is a small business in Moscow, ID. We are professional, agile and professional.
Our work environment includes:
Modern office setting On-the-job training Growth opportunitiesOverview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. This position may require overnight and weekend availability.Duties:
- Greet guests and provide them with exceptional customer service
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle reservations and cancellations
- Process payments and maintain accurate records
- Address guest concerns and escalate as needed
- Assist with night audit procedures as required
Qualifications:
- Previous experience in hospitality or front desk roles preferred
- Proficiency in phone systems and etiquette
- Strong communication skills with a focus on guest relations
- Ability to multitask in a fast-paced environment
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel management software is advantageous This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development.