Full Time Night Audit

Full Time Night Audit Hilton Hampton Inn / Homewood Suites - 1.0 Downers Grove, IL Job Details Part-time $19 - $20 an hour 1 day ago Benefits Health insurance On-the-job training Employee discount Referral program Qualifications Computer operation Night audit Data entry Front desk Cleaning Clerical experience Guest services Full Job Description

REPORTS TO

Front Desk Supervisor, Front Office Manager, AGM/GM

BASIC PURPOSE

To process all end-of-day financial reports for the property, as well as performing all basic guest service/front desk functions as needed and requested.

FUNCTIONS/REPSONSIBILITIES

• Perform all end-of-day processing of hotel financial records
• As directed by supervisor, may be required to perform numerous computer-related tasks such as:o Enter invoices for paymento Handle direct-bill invoicing and emailingo Assisting with basic clerical tasks to assist the sales, revenue and marketing efforts
• Perform all guest service/front desk functions as required to accommodate guest arrival, stay, and departure
• Deliver guest invoices
• Assist in other departments when the need arises, as directed by supervisor. This may include, but is not limited to:o Assisting with breakfast set up or clean-upo Assisting with basic property cleanliness such as trash removal, snow and ice removal, lobby cleanliness and public restroom cleanlinesso Assisting with laundry and housekeeping functions
• When needed, assist other departments and employees with any tasks requested by a supervisor or manager

KNOWLEDGE AND SKILLS

Education:

High School education or equivalent experience.

Experience:

Previous experience in the hotel industry as Front Desk Agent/Night Auditor preferred but not necessarily required. Much experience is gained from on-the-job training

Skills and Abilities:

• Ability to perform the functions required of the position, outlined here
• Excellent grooming and appearance standards are required
• Excellent verbal and written skills are required
• Problem-solving skills are critical
• Ability to take direction and work independently is required
• Promptness and exceptional attendance is required
• Requires a working knowledge of the Front Desk aspect of Sun's services, policies or operations and a general knowledge of the hotel.
• Requires knowledge of and ability to operate computer equipment and the reservations system.
• When needed, assist other departments and employees with any tasks requested by a supervisor or manager

Hours Required:

• 8-hour shift typical; Scheduled days and times may vary based on need. Weekends and Holidays may be required.
• This position is a typically overnight position, but employee may be asked to cover other shifts when needed
• Must adhere to the time and attendance policies set forth by the company ENVIRONMENTPhysical Job Requirements Lifting/Pushing/Pulling/Carrying Positions may require:
• Lifting of front office, kitchen and other basic hotel supplies
• Assisting with guest luggage
• Carrying of linens and laundry, kitchen supplies, and other essential property suppliesBending/Kneeling /ReachingPosition requires frequent bending and kneeling to access guest supplies, drawers and cabinets, office supplies, and other essential property supplies Mobility Position requires ability to assist guests, walk guests and clients to rooms and meeting locations, deliver supplies or requests to housekeeping and other property departments, distribute invoices to guest rooms, and be able to assist with other essential property needs Standing This position may require a normal amount of standing in the performance of tasks required/requested of the employee Climbing Stairs This position may require climbing of property stairs Hearing/Vision/Speech • This position requires that the employee be able to clearly communicate with, understand, and respond to supervisors, coworkers and guests.
• Position requires the ability to visually review reports, enter information into a computer system, and monitor all aspects of hotel operations

Pay:

$19.00 - $20.00 per hour

Benefits:

Employee discount Health insurance Referral program

Work Location:

In person