Hotel Front Desk Agent

Hotel Front Desk Agent Hyatt House and Place Warrenville Warrenville, IL Job Details Part-time | Full-time From $16 an hour 1 day ago Benefits Free parking Paid time off Employee discount Opportunities for advancement Food provided Qualifications Guest relations Multilingual Night audit Hospitality industry experience Phone etiquette

Full Job Description Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist guests with luggage storage, transportation arrangements, and other concierge services
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required

Experience:

• Previous experience in the hospitality industry preferred
• Strong phone etiquette and customer service skills
• Knowledge of hotel operations and guest relations
• Familiarity with front desk procedures and hotel management software
• Ability to handle difficult situations with professionalism and tact
• Multilingual skills are a plus This is a great opportunity for individuals who are passionate about providing exceptional guest service in a hotel setting.

We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you have the skills and experience we are looking for, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position as a Front Desk Agent at our hotel.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Food provided Free parking Paid time off

Work Location:

In person