Front Desk Clerk

IT IS ENCOURAGED TO COME TO OUR HOTEL DIRECTLY AND FILL OUT AN APPLICATION. IN PERSON APPLICATIONS WILL BE LOOKED AT AND CONSIDERED FIRST!

PLEASE

BRING RESUME IF YOU COME IN PERSON.

• THIS

POSITION IS FOR 3

00PM

• 11:00PM.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and effectively
• Process payments and maintain accurate records
• Assist with reservations and room assignments
• Maintain a clean and organized front desk area

Experience:

• Previous experience in a customer service role is preferred
• Familiarity with hotel reservation systems is a plus
• but not required
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy This position requires exceptional guest relations skills, as the Front Desk Agent is often the first point of contact for guests.

The ideal candidate will have a positive attitude, be able to handle stressful situations with professionalism, and possess excellent communication skills. If you are looking for an opportunity to join a dynamic team in the hospitality industry, this could be the perfect role for you. to become a valued member of our front desk team!

Job Types:

Part-time, Full-time Pay:

Up to $15.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person