Seasonal Front Desk Representative

Seasonal Front Desk Representative Garner by IHG Evansville, IN Job Details Temporary | Part-time From $14 an hour 6 hours ago Qualifications Hospitality Customer communication Customer service Employee relationship building Front desk Guest services Hotel experience

Full Job Description General Summary:

We are looking for a seasonal Front Desk Representative to increase customer satisfaction by providing efficient and courteous Front Desk service in accordance with the standards of Garner by IHG. Provide quality service to the customer by responding to their requests promptly, efficiently, and courteously during check-in, check-out and throughout stay. Retain current clients and grow client base. Communicate with supervisors and co-workers and clients in a courteous manner at all times In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Handles guest accounts and maintains cash drawer. Answers incoming phone calls, processes reservation/cancellation/modification requests, and transfers calls to appropriate departments. Maintains a favorable working relationship with all other company employees. Working knowledge of all services and facilities of the hotel. Ability to assist hotel guests in an effective manner. Ability to fully follow supervisor's directions. Ability to remember and recite company promotions and information.

Pay:

From $14.00 per hour

Experience:

Hotel Front Desk:

1 year (Preferred)

Work Location:

In person