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Night Audit/Front Desk Agent
Job
Candlewood Suites
Fort Wayne, IN (In Person)
$31,720 Salary, Full-Time
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Job Description
Night Audit/Front Desk Agent Candlewood Suites - 3.2 Fort Wayne, IN Job Details Part-time | Full-time $15.00 - $15.50 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Cost management Night audit High school diploma or GED Training & development Venue guest services Property management
Check in and check out, making reservations, guest orientation of hotel and local areas of interest, proper telephone techniques and etiquette, guest interaction, handling of guest mail and messages, full understanding and use of property management system, monitoring and maintaining room blocks and related billing. Oversee the accounting functions as related to the property management systems in relation to collections from overnight stays.
Ability to lift 35 lbs., periodically during the scheduled shift.
Full Job Description Position Summary :
This position is a day-to-day hands-on position responsible for all aspects of the guest services department. Making sure all guests are satisfied with their stay. Primary Responsibilities (other duties may be assigned) Tasks to include but not limited to:Check in and check out, making reservations, guest orientation of hotel and local areas of interest, proper telephone techniques and etiquette, guest interaction, handling of guest mail and messages, full understanding and use of property management system, monitoring and maintaining room blocks and related billing. Oversee the accounting functions as related to the property management systems in relation to collections from overnight stays.
Skills and Abilities:
A working knowledge of hotel management, budgeting, cost control, property management and reservations systems, with experience in point-of-sale systems, and employee training. Additional knowledge of basic chemical awareness, training techniques and effective communication.Physical Ability:
Ability to walk, stand, push, pull, bend, reach overhead, kneel, crouch and execute repetitive motions 50% of the scheduled shift.Ability to lift 35 lbs., periodically during the scheduled shift.