Front Desk Associate Second Shift

Front Desk Associate Second Shift Holiday Inn Express Versailles Versailles, KY Job Details Full-time $14 an hour 10 hours ago Qualifications Visitor query response Hotel and accommodations payment processing Physical security log maintenance Hotel policy compliance Email customer support Sales transaction processing Financial transaction processing Greeting customers Client inquiry handling Answering guest questions Hotel room assignment management Cash register operations Hotel and accommodations guest complaints handling Hotel safety procedures Entry level Client interaction via phone calls Full Job Description Greeting and assisting visitors or guests with a friendly demeanor. Answering phone calls, emails, and in-person inquiries promptly and professionally. Creating and modifying guest reservations Maintaining accurate records and logs of visitor details and activities. Handling cash transactions, billing, or other financial responsibilities if applicable. Receiving guest complaints and ensuring satisfaction or compensation. Registering hotel guests and assigning rooms. Understanding and following policies related to safety, emergencies, criminal activity, and suspicious activity. Second shift front desk clerk will be required to work weekends and holidays.