Front Desk Clerk

Front Desk Clerk Microtel Inn & Suites

• 3.3 Bossier City, LA Job Details Part-time | Full-time $9
• $11 an hour 20 hours ago Benefits 401(k) Employee discount Flexible schedule Qualifications Computer operation Spanish Report writing Maintaining an organized workspace Guest relations Phone communication Greeting customers Filing English Administrative experience Task prioritization Data entry Clerical experience Clean workspace maintenance Communication skills Technical Proficiency Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Front Desk Agent Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and effectively
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as filing, data entry, and report generation

Experience:

• Previous experience in guest relations or front desk operations preferred
• Knowledge of hotel operations and procedures
• Familiarity with phone systems and basic office equipment
• Excellent customer service skills with a friendly and approachable demeanor
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in computer systems and software applications
• Bilingual language skills (Must know English and Spanish) At our hotel, we value our employees and offer a supportive work environment.

As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world while providing exceptional customer service. We provide ongoing training and development opportunities to help you succeed in your role. If you are passionate about hospitality, have excellent communication skills, and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Front Desk Agent!

Job Types:

Full-time, Part-time Pay:

$9.00

• $11.

00 per hour Expected hours: 40 per week

Benefits:

401(k) Employee discount Flexible schedule

Work Location:

In person