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Front Desk Agent
Job
SureStay Plus by Best Western
Gonzales, LA (In Person)
$22,880 Salary, Full-Time
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Job Description
Front Desk Agent SureStay Plus by Best Western Gonzales, LA Job Details Part-time | Full-time From $11 an hour 3 days ago Qualifications Computer operation Confidential information handling Customer relationship building Phone communication Computer literacy Filing Administrative experience Typing Clerical experience Physical document handling Editing Office record organization Full Job Description Overview We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions that keep our office running smoothly. Your energetic approach and organizational skills will ensure visitors and clients feel valued while maintaining efficient office workflows. Responsibilities Greet customers warmly and professionally, ensuring a positive first impression Answer phone systems promptly and courteously, directing calls to appropriate departments or personnel along with making reservations. Assist with clerical duties such as typing correspondence, organizing files, and maintaining lobby cleanliness and organization Provide excellent customer support by addressing inquiries efficiently and following up as needed to ensure customer satisfaction Requirements Proven experience in front desk or office administration roles with strong clerical skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Exceptional organizational skills with the ability to multitask effectively in a busy environment Excellent phone etiquette and communication skills Strong attention to detail in proofreading, filing, and record keeping to ensure accuracy Customer service orientation with a friendly demeanor and proactive problem-solving approach Ability to handle confidential information discreetly while maintaining professionalism at all times Join us as a Front Desk Agent where your enthusiasm for organization and customer care will make a meaningful impact every day.