Front Desk Agent - 3p-11p

Front Desk Agent - 3p-11p SpringHill Suites - Andover, MA Andover, MA Job Details Full-time $18 an hour 15 hours ago Benefits Health insurance Tuition reimbursement 401(k) matching Qualifications Guest relations Upselling Greeting customers Customer inquiry handling Loyalty programs Entry level Full Job Description Grow Your Career with Flynn Hospitality At Flynn Hospitality, we're not just in the hotel business — we're in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being "Premier" isn't just a title. It's a commitment to excellence in everything we do — from creating memorable guest experiences to fostering a workplace where our people thrive. We're hiring a Front Desk Agent to join our team. If you're passionate about hospitality, driven by results, and ready to lead with purpose — we want to meet you. What You'll Do As a Front Desk Agent, you'll be responsible for: Welcome and check in guests using Hilton or Marriott systems Handle reservations, payments, and guest inquiries Resolve issues with professionalism and positivity Communicate with housekeeping and engineering as needed Promote Marriott loyalty programs and upsell amenities What You Bring Friendly, polished customer service skills Hotel front desk experience preferred Experience with PMS systems like FOSSE a plus Ability to multitask and stay calm under pressure Open availability for all shifts including overnights Why You'll Love Working With Us We believe great work deserves great rewards.

We offer:

A welcoming & inclusive team culture Industry-leading benefits that support your health, financial goals, and work-life balance Competitive pay and recognition for your efforts Career growth & training through hands-on learning and mentorship Exciting perks like hotel discounts and flexible scheduling Education support with tuition assistance and training programs Retirement savings plans , including a 401(k) with company match A strong focus on promoting from within Let's Build Something Great - Together At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless. Flynn Hospitality is an Equal Opportunity Employer. We're committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.