Guest Service Associate

Guest Service Associate Woburn, MA Job Details Part-time $16 - $20 an hour 13 hours ago Benefits Employee discount Flexible schedule Qualifications Retail sales transactions Maintaining an organized workspace Wine knowledge Basic math Greeting customers Processing cash transactions Attention to detail Merchandising display arrangement Stocking Guest services Clean workspace maintenance Communication skills Entry level Customer complaint resolution Full Job Description Job Summary We are seeking a friendly and reliable Guest Services Associate to join our liquor store team. In this role, you will provide excellent customer service, assist customers with product selection, and ensure a safe and welcoming shopping environment. If you enjoy working with people and have an interest in wine, beer, and spirits, we'd love to hear from you! Responsibilities Greet customers and provide a positive shopping experience Assist customers with selecting wine, beer, and spirits based on their needs Answer questions and provide product recommendations Operate cash register and handle transactions accurately Check IDs and ensure compliance with all alcohol sales laws Restock shelves and maintain organized displays Keep the store clean and well-presented Promote sales, specials, and store promotions Handle customer concerns in a professional manner Requirements Must be at least 21 years old (or per state law) Previous retail or customer service experience preferred Strong communication and interpersonal skills Basic math and cash handling skills Ability to stand for extended periods and lift up to 30 lbs Reliable, punctual, and detail-oriented Flexibility to work varied shifts, including evenings, weekends, and holidays Join us as a Guest Service Associate and become part of a lively team dedicated to delivering unforgettable experiences. Your energy and commitment will help create a welcoming environment where every customer leaves with lasting memories!

Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person