Hotel Front Desk Agent

Hotel Front Desk Agent 3.2 3.2 out of 5 stars Laurel, MD 20707 $15

• $16 an hour
• Part-time Best Western Laurel 4,879 reviews $15
• $16 an hour

•

Part-time Employment Opportunity:

Join Our Team as a Front Desk Agent! Do you love making people feel welcome? Do you thrive in a fast‑paced environment and enjoy being the friendly face guests see when they arrive? If so, we'd love to meet you! We are currently seeking a customer‑focused, energetic individual to join our team as a Front Desk Agent . Experience with Marriott, IHG, or Best Western brands is a plus—but not required. We provide full training and ongoing support to help you succeed! What We're Looking For A warm, professional attitude with excellent communication skills Ability to answer phones, take reservations, and assist guests with confidence Team players who can also work independently Flexibility with scheduling (our hotel operates 24/7) Individuals who enjoy contributing to a positive, supportive work culture We are proud to be a drug‑free workplace and an equal opportunity employer . We value work‑life balance, community, and personal development—and we're committed to helping our associates grow their careers. Key Responsibilities Greet guests with a smile and create a welcoming experience Handle check‑ins, check‑outs, and reservations Answer guest inquiries and offer helpful local recommendations Maintain a clean and organized front desk area Assist guests with transportation, dining options, and other requests Support daily front desk operations, reports, and checklists Perform night audit duties and data entry as needed Ideal Candidate Previous customer service or hospitality experience preferred Comfortable using phone systems and hotel software Strong multitasking and problem‑solving abilities Friendly, enthusiastic, and motivated to provide excellent service Bi-lingual Why You'll Love Working With Us As the first point of contact for our guests, you play a vital role in creating memorable stays.

We offer:

Competitive pay Growth and advancement opportunities A supportive, team‑oriented work environment Leadership that values and appreciates your contributions If you're ready to bring your personality, energy, and passion for hospitality to our team, we'd love to hear from you . Please submit your résumé highlighting your relevant experience.

Job Type:

Part-time Pay:

$15.00

• $16.

00 per hour

Benefits:

401(k) Employee discount Flexible schedule Free parking Paid time off

Experience:

Hotel Front Desk :

1 year (Preferred)

Language:

Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person