Front Desk Agent FT/PT Open Availability

Front Desk Agent Job Description Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly and courteously
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as filing, data entry, and record keeping

Qualifications:

• Excellent customer service and communication skills
• Previous experience in a customer-facing role is preferred
• Proficiency in using phone systems and office equipment
• Strong attention to detail and problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of hotel operations and reservation systems is a plus
• High school diploma or equivalent qualification We offer competitive pay rates, opportunities for career growth, and a supportive work environment.

If you are a friendly, organized, and customer-oriented individual with a passion for hospitality, we would love to hear from you. To apply for the position of Front Desk Agent, please submit your resume along with a cover letter highlighting your relevant experience.

Job Types:

Full-time, Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person