Lobby Attendant

Lobby Attendant 3.9 3.9 out of 5 stars 903 Dulaney Valley Road, Towson, MD 21204 $15 an hour Sheraton Baltimore North 8,805 reviews $15 an hour The lobby attendant maintains the cleanliness, safety, and welcoming atmosphere of a building's public areas, primarily in hotels, office complexes, or residential buildings. They are responsible for cleaning, sanitizing, and organizing the lobby, restrooms, and elevators, while also greeting guests and providing front-desk assistance.

Compensation:

$15 hourly

Responsibilities:

Cleaning & Maintenance:

Vacuuming, sweeping, mopping floors, polishing fixtures, dusting furniture, and removing trash from the lobby, restrooms, and entrance areas.

Public Restroom Care:

Regularly checking and cleaning restrooms, ensuring they are stocked with supplies like soap, towels, and toilet paper.

Guest Service & Interaction:

Welcoming guests, answering questions, providing directions, and assisting with inquiries to create a positive, professional first impression.

Safety & Security:

Reporting suspicious activity, hazardous conditions, or maintenance issues to management, and assisting with emergency procedures.

Support Roles:

Assisting housekeeping with removing soiled linens, moving furniture, or helping with heavy cleaning during high occupancy.

Qualifications:

Physical Stamina:

Ability to stand and walk for long periods, and lift/move items weighing 30-50+ lbs. Attention to

Detail:

High standards for cleanliness and ability to spot maintenance needs.

Customer Service:

Friendly, polite, and professional communication skills.

Safety Knowledge:

Understanding of cleaning chemicals and safety regulations.

Experience:

Previous cleaning or hospitality experience is preferred, though entry-level positions are common. About Company The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson's bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore's Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.