Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Part-Time Front Desk Agent (Summer Seasonal)
Job
Residence Inn by Marriott Auburn, ME
Auburn, ME (In Person)
$36,400 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
36
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
We are looking for a Part-Time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you Ultimately, you will help create a pleasant and memorable stay for our guests. We are looking for someone who can Ideally work a mix of 7AM-3PM and 3PM-11PM shifts throughout the week With Friday, Saturday & Sunday availability as a must, however for the right candidate may be able to make different shifts and days work. The open position is currently for 16-32 hours per week (2-4 Shifts) through early fall at which point consistent hours would likely no longer be available unless business needs changed. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus ( Not Required)