Part-Time Front Desk / Guest Experience Associate

Part-Time Front Desk / Guest Experience Associate Laurel Manor Banquet & Conference Center Livonia, MI Job Details Part-time $16 - $18 an hour 1 day ago Benefits Free parking Employee discount Qualifications Computer operation Teamwork Guest relations Computer literacy Administrative experience Attention to detail

Full Job Description About Us:

Laurel Manor is a premier, family-owned banquet and conference venue known for hosting corporate and social events with exceptional service and attention to detail. From business meetings to large-scale celebrations, our team is dedicated to creating a seamless and welcoming experience for every guest who walks through our doors.

Position Overview:

We are seeking two Part-Time Front Desk / Guest Experience Associates to join our team. This role is the first impression of Laurel Manor—ideal for someone who is friendly, polished, and thrives in a fast-paced, people-focused environment. You'll play a key role in creating a welcoming atmosphere while supporting daily front desk operations and ensuring smooth communication throughout the building.

Schedule:

Part-time:

3 days per week (8-hour shifts) Must include Saturdays Additional weekday availability preferred

Key Responsibilities:

Greet and welcome all guests, clients, and visitors with a warm and professional demeanor Answer and manage incoming phone calls, including transferring calls and paging staff as needed Direct vendors, deliveries, and guests to appropriate locations within the venue Provide general front desk and administrative support Maintain a clean, organized, and professional front desk and lobby area Support internal team communication to ensure a seamless guest experience Assist with additional tasks as needed

Qualifications:

Previous front desk, receptionist, or customer service experience preferred Strong communication and interpersonal skills Comfortable multitasking in a fast-paced environment Basic computer proficiency (Microsoft Office and general office systems) Professional, dependable, and detail-oriented A positive, team-oriented attitude with a focus on guest experience Why Join Laurel Manor? You'll be part of a supportive, team-driven environment where hospitality and service are at the core of everything we do. This is a great opportunity for someone who enjoys working with people and being part of a well-established, highly regarded venue.

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Free parking

Work Location:

In person