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Front Desk Agent
Job
Hampton by Hilton Detroit/Southgate
Southgate, MI (In Person)
$34,840 Salary, Full-Time
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Job Description
Front Desk Agent Hampton by Hilton Detroit/Southgate - 3.5 Southgate, MI Job Details Part-time | Full-time $15.00 - $18.50 an hour 3 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Hospitality Computer operation Guest relations Phone communication Customer service Processing cash transactions Front desk Computer skills Guest services Hotel experience Client interaction via phone calls Full Job Description We pay based on experience - previous hotel experience is a plus! We are currently seeking a part-time Front Desk Agent to join our fantastic team! We are looking for a friendly, helpful and motivated individual to provide our guests with the highest possible level of service. As a Front Desk Agent, your responsibilities will include: Provide friendly, helpful and genuine experiences for our guests at every possible opportunity. Give all guests a warm welcome in person and over the phone by registering guests and taking reservations. Efficiently handle various payment methods including cash and credit cards, post charges and complete daily shift deposit. Enthusiastically solve problems for guests and help ensure all guests are extremely satisfied with their hotel stay. Be knowledgeable and compliant with hotel property and Hilton policies and procedures. Previous hotel experience preferred. Previous Hilton Hotel experienced a plus! Minimum 1 year experience in the customer service industry. Great communication and computer skills.