Hotel - Front Desk Agent

Country Inn & Suites By Radisson, Elk River, MN is looking for people who willing to be a team. The positions are available at Front Desk (2nd shift,3pm-11pm) in weekday/every other weekend. This position is perfect for the 2nd job as a part time position and also is available with other cross position in weekend. The position is available immediately and no experience required, but hotel or customer service experience preferred.

Front Desk Essential Functions:

Making reservations, Handling guest registration and room assignments, accommodating special requests whenever possible Checking guests in and out Providing excellent service- Handle incoming phone calls for hotel and efficient communication between staffs and guests to make easy and comfortable staying Use the required reservation script when taking reservations over the phone to promote the hotel and drive sales Assist guests in all inquiries in connection with the hotel services, in-house events, directions, local attractions, etc. Treat all guests in a professional and courteous manner under the hotel policy Complete shift checklist for each shift worked Coordinate with direct supervisor on special projects or tasks before leaving for the day- Maintain a clean, warm, and inviting lobby and front desk reception area Please apply with your resume for consideration or stop in and fill out an application.

Pay:

$17.00 per hour

Benefits:

Employee discount Paid time off

Education:

Associate (Preferred)

Work Location:

In person