Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Hotel Front Desk Associate
Job
Motel 6
Minneapolis, MN (In Person)
$33,280 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Summary We are seeking a dedicated and personable Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest relations. As a Front Desk Agent, you will play a crucial role in enhancing the guest experience at our hotel. Duties Greet guests upon arrival with a warm and friendly demeanor. Check guests in and out efficiently while ensuring all necessary information is collected. Manage reservations and handle inquiries regarding room availability and rates. Provide information about hotel amenities, local attractions, and services. Address guest concerns or complaints promptly and professionally. Maintain accurate records of guest interactions and transactions. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold hotel policies regarding security and confidentiality. Assist with administrative tasks as needed, including phone calls and email correspondence. Skills Strong background in hospitality management or hotel management is preferred. Excellent guest relations skills to foster positive interactions with guests. Proficient phone etiquette for handling inquiries and reservations effectively. Experience in front desk operations within a hotel or resort environment is advantageous. Exceptional customer service skills to address guest needs promptly and courteously. Bilingual abilities are a plus, enhancing communication with diverse guests. Strong organizational skills with attention to detail in managing reservations and records. Ability to work collaboratively within a team-oriented environment. Join us as we strive to create memorable experiences for our guests through outstanding service! Background check required.