Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Guest Service Agent
Job
Comfort Inn & Suites
Chillicothe, MO (In Person)
$31,200 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Overview Join our vibrant hospitality team as a Guest Service Agent, where your enthusiasm and dedication will create memorable experiences for our guests. In this dynamic role, you'll serve as the welcoming face of our hotel, providing exceptional customer service and ensuring every guest feels valued and cared for from check-in to check-out. Your energy and professionalism will help foster a warm, inviting atmosphere that keeps guests returning time and again. This paid position offers a fantastic opportunity to develop your hospitality management skills while working in a lively resort environment. Responsibilities Greet guests warmly upon arrival, providing a friendly and professional first impression Handle guest inquiries via phone and in person with excellent phone etiquette and multi-line phone system skills Manage front desk operations efficiently, including check-ins, check-outs, and reservations Assist guests with special requests, providing personalized guest services that exceed expectations Maintain accurate records of guest information, reservations, and billing details Support night audit procedures to ensure financial accuracy and reporting integrity Collaborate with housekeeping, maintenance, and other departments to ensure guest needs are promptly met Uphold hotel policies and procedures to ensure a safe, secure, and hospitable environment for all guests Requirements Previous experience in hotel management or front desk roles is preferred but not required; a passion for hospitality is essential Strong customer service skills with the ability to handle diverse guest needs professionally Knowledge of hotel management systems and multi-line phone systems is advantageous Excellent communication skills with a friendly, approachable demeanor Ability to work flexible hours, including nights, weekends, and holidays as needed Experience in guest relations or resort environments is a plus but not mandatory Embark on a rewarding career where your enthusiasm makes every guest's stay unforgettable! We're dedicated to supporting your growth in hospitality management while ensuring you enjoy a lively work environment filled with opportunities to shine.