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Front Desk Agent
Job
Parkfield Inn
Clinton, MO (In Person)
Part-Time
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Job Description
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Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or issues they may have during their stay
- Provide information about hotel amenities, local attractions, and dining options
- Handle cash transactions and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Qualifications:
- Previous experience in a similar role, preferably in the hotel industry
- Excellent customer service and interpersonal skills
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel management software is preferred
- Ability to handle stressful situations calmly and professionally
Benefits:
- Competitive pay based on experience
- Opportunities for career growth within the hospitality industry
- Employee discounts on hotel stays and amenities If you are a motivated individual with a passion for providing exceptional guest service, we encourage you to apply for the Front Desk Agent position.