Part-Time Front Desk Associate

Overview We are seeking a dedicated, enthusiastic, and customer-focused Front Desk Associate to join our team at the Holiday Inn & Suites Tupelo . As the first point of contact for our guests, you will play a key role in providing outstanding service and creating a welcoming, professional atmosphere. This is a part-time position with available shifts including 7 AM

• 3 PM , 3 PM
• 11 PM , or a mid-shift from 12 PM
• 8 PM , depending on scheduling needs and occupancy.

Weekend are a must. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is dependable, willing to learn, and eager to grow with our team while helping create positive guest experiences. Responsibilities Greet and welcome guests upon arrival, ensuring a positive first impression Manage check-in and check-out processes efficiently while maintaining accurate records Handle guest inquiries, requests, and concerns promptly and professionally Operate the phone system to answer calls and direct them appropriately Maintain the front desk area in a clean, organized, and professional manner Collaborate effectively with coworkers, management, housekeeping, and maintenance to meet guest needs Provide support with reservations, billing inquiries, and special requests Follow company policies and uphold the highest standards of service and communication Experience & Qualifications Previous hotel or customer service experience preferred (training provided for the right candidate) Strong communication, teamwork, and multitasking skills Ability to follow direction, take initiative, and maintain professionalism Knowledge of hotel management software is a plus Bilingual or multilingual candidates encouraged to apply Must be available for overnight and evening shifts Why Join Our Team? At Holiday Inn & Suites Tupelo, we pride ourselves on teamwork, communication, and excellence . We value individuals who are eager to learn, grow, and contribute to creating memorable guest experiences in a supportive environment.

Job Type:

Part-time Pay:

From $11.00 per hour

Benefits:

Employee discount

Work Location:

In person