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Front Desk Associate
Job
Homewood Suites by Hilton Missoula
Missoula, MT (In Person)
$36,400 Salary, Full-Time
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Job Description
Front Desk Associate 4825 North Reserve Street, Missoula, MT 59808 $17
- $18 an hour
- Part-time, Full-time $17
- $18 an hour
Part-time, Full-time Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest complaints or concerns with patience and professionalism
- Assist guests with inquiries, requests, and reservations
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records of guest transactions
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to resolve guest issues or complaints Please note that this job description is not exhaustive and may be subject to change based on the needs of the organization.
Job Types:
Full-time, Part-time Pay:
$17.00- $18.