Assistant Manager/Front Desk

About us Wellville Massage and Healing Arts is a small business in Durham, NC. We are professional, innovative and our goal is to provide memorable wellness experiences by offering exceptional customer service to in-person clients and potential clients over the phone.

Our work environment includes:

Modern office setting Wellness programs Flexible working hours Safe work environment Lively atmosphere

Responsibilities:

Must be familiar with the MindBody scheduling software Supply ordering Create front desk schedule Greet and welcome guests in a friendly and professional manner Check-in and check-out guests, ensuring accuracy of information Provide information about services Handle guest requests and complaints promptly and efficiently Process payments and maintain accurate records Maintain a clean and organized front desk area Collaborate with owner for an efficient schedule Experience with Canva to make digital marketing materials Social Media management

Skills:

• Strong hospitality skills with a focus on providing exceptional guest service
• Knowledge of health and wellness principles and practices
• Familiarity with front desk procedures
• Excellent communication and interpersonal skills
• Proficiency in using phone systems and other office equipment
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Multilingual abilities are a plus for effective communication with international guests
• Strong problem-solving skills to address client concerns and resolve issues promptly
• Ability to maintain a high level of professionalism and confidentiality

Job Types:

Full-time, Part-time Pay:

$18.00

• $20.

00 per hour

Benefits:

Employee discount Flexible schedule Parental leave

Work Location:

In person