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Front Desk Agent

Job

Home 2 Suites by Hilton

Durham, NC (In Person)

$31,200 Salary, Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 8/6/2026

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Job Description

Overview We're looking for a friendly, energetic person who loves creating great first impressions! If you thrive in a fast-paced environment, enjoy meeting new people, and can keep things running smoothly with a smile, this is your chance to be the face of an amazing team
Hours:
Tues, Thurs, Fri 7am-3pm with additional flexibility being welcomed including weekends. Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and accurately Maintain supplies inventory Provide exceptional customer support by addressing inquiries promptly and professionally while maintaining confidentiality Correspond with guests using flawless customer service skills and coordinate the use of meeting spaces Required Qualifications Computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Strong organizational skills with the ability to multitask effectively in a fast-paced environment Proficiency in handling multi-line phone systems and phone etiquette standards Advanced typing speed and accuracy along with attention to detail for proofreading and data management Ability to manage time efficiently while prioritizing tasks to ensure smooth front desk operations Familiarity with Microsoft Office and/or Google Workspace, Preferred Qualifications Prior experience working as a receptionist in a hotel, or in customer service roles such as dental or medical receptionist Experience in office management or administrative roles with strong clerical skills Familiarity with Hilton Programs Join us in this vibrant role where your enthusiasm for organization and customer service will make a meaningful impact every day!
Pay:
$15.00 per hour
Work Location:
In person