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Front Desk Agent
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Fairfield Inn Elizabeth City
Elizabeth City, NC (In Person)
$35,360 Salary, Full-Time
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Job Description
Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your proactive approach and excellent communication skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors, clients, and staff warmly, ensuring a professional and friendly atmosphere at all times Manage multi-line phone systems efficiently, directing calls accurately and courteously Handle scheduling tasks such as calendar management and appointment setting using tools like Google Workspace and Microsoft Office Perform clerical duties including data entry, filing, proofreading, and maintaining organized records Support office management activities such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software Assist with customer support by addressing inquiries promptly and providing helpful information Maintain a clean, organized front desk area while adhering to office policies on confidentiality and professionalism Qualifications Proven office or administrative experience with strong organizational skills and attention to detail Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills Strong phone etiquette with experience managing multi-line phone systems in a professional setting Bilingual abilities are highly preferred to serve diverse client needs effectively Previous experience in customer service or as a receptionist in medical or dental offices is advantageous Ability to handle clerical tasks such as proofreading, filing, and calendar management efficiently Demonstrated time management skills with the ability to prioritize tasks effectively in a fast-paced environment Join us in delivering outstanding front desk support that sets the tone for a welcoming and organized workplace!