Hotel Front Desk Representative, O.Henry Hotel

Hotel Front Desk Representative Location:

O.

Henry Hotel, Greensboro, North Carolina Hours:

Full Time O.Henry Hotel is looking for a friendly and energetic Front Desk Representatives to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here . What are the responsibilities of a Front Desk Representative? Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience Answering inquires pertaining to hotel services, travel directions or making recommendations regarding shopping, dining or entertainment Acting as a liaison with multiple departments regarding any and all hotel related needs Establishing and maintaining hotel and guest relationships Passionately maintain a high level of cleanliness and safety at all times What Skills and Experience are Desired for a Front Desk Representative? Schedule availability to include weekdays, weeknights and weekends Friendly, energetic and detail-oriented Passion for hospitality Great interpersonal and communication skills Strong sense of urgency and initiative Ability to retain and recall detailed information Working in a fast paced, enthusiastic work environment Benefits? Yes. Employee Stock Ownership Plan (ESOP) Health, dental and vision insurance Voluntary Life Insurance 401K Paid annual leave (vacation, sick, personal, etc.) Family medical leave and domestic partner benefits Industry related continuing education and frame of reference opportunities